Terms & Conditions

Welcome to the Randhawa Hospital website.

By accessing or using this website, you acknowledge and agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.

1. Purpose of This Website

This website provides general information about Randhawa Hospital, its doctors, departments, facilities, healthcare services, appointment options, and related information.

Website content is provided for general informational and communication purposes and is not intended to replace an individual consultation, examination, diagnosis, or treatment by a qualified healthcare professional.

2. No Doctor-Patient Relationship Through Website Use

Accessing this website, reading its content, submitting an enquiry, or requesting an appointment does not by itself establish a doctor-patient relationship.

A professional healthcare relationship is established only when appropriate consultation or treatment is undertaken through Randhawa Hospital or one of its healthcare professionals.

3. Medical Disclaimer

Information provided on this website is general in nature and should not be interpreted as personalized medical advice, diagnosis, prescription, or treatment recommendation.

Medical conditions and treatment requirements differ between individuals. Always consult an appropriately qualified healthcare professional regarding medical symptoms, diagnoses, medicines, dental treatment, Ayurvedic treatment, or other healthcare decisions.

Do not start, stop, or change medication or treatment solely because of information displayed on this website.

4. Medical Emergencies

This website is not an emergency medical service.

Do not use website contact forms, appointment forms, email, or social-media messages for medical emergencies.

If you believe you are experiencing a medical emergency, seek immediate assistance from an appropriate emergency medical service or the nearest suitable healthcare facility.

5. Appointments

Appointments requested through the website are subject to doctor availability and hospital confirmation.

Submitting an appointment form does not guarantee an appointment date or time.

Randhawa Hospital may need to reschedule or cancel appointments because of emergencies, doctor availability, operational circumstances, or other unavoidable reasons.

Where possible, reasonable efforts will be made to inform affected patients.

6. Information About Doctors and Services

We make reasonable efforts to keep information concerning doctors, qualifications, services, schedules, facilities, and other hospital information accurate and current.

However, schedules, availability, services, personnel, pricing, facilities, and other information may change without prior notice.

Users are encouraged to contact the hospital directly when confirmation of specific information is required.

7. Treatment Results

Healthcare outcomes vary between patients and depend on numerous factors, including the patient's condition, medical history, treatment requirements, response to treatment, and compliance with professional advice.

Information, photographs, descriptions, testimonials, or examples displayed on the website must not be interpreted as a guarantee of any particular treatment outcome.

8. Website Content

Unless otherwise stated, website content, including text, branding, graphics, design elements, photographs, icons, and other materials belonging to Randhawa Hospital may not be copied, reproduced, republished, distributed, modified, or commercially exploited without appropriate authorization.

Users may access website content for personal and informational purposes.

9. Acceptable Use

You agree not to:

• Attempt to gain unauthorized access to the website, server, or related systems
• Introduce malware, malicious code, or harmful software
• Interfere with the operation or security of the website
• Submit knowingly false or misleading information
• Impersonate another person
• Use the website for fraudulent, unlawful, abusive, or harmful purposes
• Attempt to obtain information or access that you are not authorized to receive

We reserve the right to restrict access where website misuse or a security risk is reasonably suspected.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including Google Maps and social-media platforms.

These services are operated independently and may have their own terms and privacy policies.

Randhawa Hospital does not control and is not responsible for the availability, accuracy, security, content, policies, or practices of third-party websites and services.

11. Website Availability

We aim to keep the website available and functioning properly but do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of maintenance, technical problems, security updates, hosting issues, network interruptions, or circumstances outside our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, Randhawa Hospital will not be responsible for losses arising solely from reliance on general informational content on this website or from circumstances outside the hospital's reasonable control relating to website availability or third-party services.

Nothing in these Terms & Conditions is intended to exclude or restrict any responsibility that cannot lawfully be excluded under applicable law.

13. Privacy

Personal information submitted through this website will be handled in accordance with our Privacy Policy and applicable requirements.

Users should review the Privacy Policy before submitting personal information through the website.

14. Changes to These Terms

Randhawa Hospital may modify these Terms & Conditions when necessary to reflect changes to our services, website functionality, operational practices, or applicable requirements.

Updated terms will be published on this page with a revised "Last Updated" date.

Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

15. Governing Law and Jurisdiction

These Terms & Conditions are governed by the applicable laws of India.

Subject to applicable law, disputes relating to the use of this website shall be subject to the jurisdiction of the appropriate courts having jurisdiction in Punjab, India.